Shipping policy
Thank you for shopping with WagTrail.
We are committed to delivering practical dog walking essentials at fair prices while keeping you updated throughout the shipping process.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Estimated Delivery Times
United States:
Estimated delivery time: 7–15 business days
United Kingdom:
Estimated delivery time: 7–15 business days
Other International Destinations:
Estimated delivery time: 9–18 business days, depending on the destination country and customs processing.
Please note that business days do not include weekends or public holidays.
Why Shipping May Take Time
To keep our prices reasonable and offer a wider selection of products, some WagTrail orders may ship from our trusted international fulfillment partners.
We work with reliable carriers to make sure your order is packed safely and delivered as smoothly as possible.
Tracking Your Order
As soon as your order ships, we will send you a tracking link by email. You can use this link to follow your package until it arrives.
Possible Delays
Occasionally, shipping may take longer due to customs processing, weather conditions, carrier delays, holiday seasons, or other unexpected events outside our control.
We appreciate your patience and understanding if delays occur.
Need Help?
If you have any questions about your order, please contact us at:
We are happy to help.
Warmly,
The WagTrail Team